PWA for RMA (Add-On) for Magento 2

Provide your mobile shoppers with an outstanding post-sale experience. Offer a return management interface that works smoothly on any device.
  • Let customers create and manage return requests using a mobile-ready functionality
  • Ensure a stable RMA performance on any device
  • Gain loyalty with the responsive self-support tool
  • Embed ready-to-use solution for PWA Studio storefront and Venia theme
  • Use only as an add-on for Magento 2 RMA extension and with PWA Theme installed
$109
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Product updates and support for 12 months

Updates and support prolongation - $69

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What are PWA and PWA Studio?

 💻 Progressive Web Application

PWA are web applications that have been developed to create an interface that looks like a native mobile application, but with cross-browser options.

🚀 PWA Studio

Magento PWA Studio includes all must-have tools for creating and maintaining a trendy PWA storefront suitable for any device.

Why has PWA become a trend?

Since mobile commerce is constantly growing, e-commerce businesses face the challenge of keeping the audience across all devices. Big companies, such as AliExpress, decided to develop an app, but confronted crucial troubles - not all users downloaded the app, re-engagements required additional expenses, and the app itself was costly to maintain.

The solution was to combine all benefits of the app (such as performance) and a cross-browser web (such as maintenance). That’s how a Progressive Web App appeared. The results are impressive - AliExpress got 104% for new users across all browsers; 82% increase in iOS conversion rate, 2X more pages visited per session and 74% increase in time spent. And they are not alone. Check PWA case studies below to make sure all these companies were right.

Clothing: George case

Beauty: Lancôme case

Retail: Flipkart case

Marketplace: OLX case

 

What benefits do you get for your store

Keep loyalty with an easy-to-use and stable RMA tool

💵

Exclude expenses on app development by using a ready-made PWA component

📱

Enlarge the audience by offering a flawless mobile performance

Retain mobile shoppers with a powerful RMA service

Offer an optimal return experience across devices

Let users manage their return requests on-the-go using an adaptive interface and reduce customer dissatisfaction through a convenient return system. PWA add-on contains all features of the original extension to make RMA processing as convenient as possible for both customers and admins. Shoppers can return products right in customer accounts and track the statuses in the same place.

Introduce a responsive all-in-one RMA page

Minimize the impact of return necessity by providing mobile users with a convenient and feature-rich UI. Display detailed instructions and relevant statuses, communicate with shoppers using responsive live chat, let them specify return reasons and attach images on a single RMA page. As an admin, collect all required info by adding custom fields if needed. When the request is complete, ask customers to leave feedback using a quick star rating.

rma-pwa-creation
rma-pwa-statuses

Ensure stable cross-device and cross-browser performance

No matter how many requests your customers have created and what devices or browsers they use - the performance remains stable. One of the main goals of the PWA technology is to improve mobile loading speed and deliver the content correctly on any browser, including Chrome and Safari.

Equip mobile pages with return info

To decrease the number of return requests and avoid conflicts, you should inform shoppers about the refund peculiarities beforehand. Upgrade store pages by embedding additional information about the return policy. Show RMA periods on product pages and in a shopping cart to notify users in advance.

Make the process maximally clear with the progress bar

Introduce additional transparency by showing a real-time progress bar. Customers can see the relevant statuses and estimate how soon a request will be resolved.

Use RMA features on Adobe’s Venia theme

The add-on is fully compatible with Venia - a theme that Adobe has specifically created for PWA integration. The theme has lots of bonuses, such as a trendy design and full compliance with Magento coding standards, which means that you won’t face any setup and maintenance issues. All our PWA extensions are developed to make a perfect synergy with Venia.

Make PWA implementation cost-effective

PWA integration from scratch is impossible without expensive and long-lasting custom development. But with the add-on you can get all the benefits almost for free - our solution is ready for use and does not require any coding. Minimize time spent on RMA functionality setup and deliver the project on the same day.

rma-pwa-chat

How to install and use PWA add-ons by Amasty correctly?

For the correct work of the add-on, the original RMA for Magento 2 extension and a PWA theme must be installed. Learn more from our PWA installation User Guide.

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Are Amasty extensions compatible with all themes and extensions by other vendors?
Amasty extensions work with all plugins we issued and with most 3rd-party plugins. If you come across a Magento 2 compatibility issue with any third-party module, we’ll definitely try to help you. If you face any technical issues, please create a ticket...
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Version 1.0.1
Last Update: Mar 29, 2022
1.0.1 - Mar 29, 2022
  • Compatibility now the extension supports PWA Studio 12.3.0 (Please, kindly note: since the system is under development the lower versions of PWA Studio are no more supported!)

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